Welcome to Taste of Indonesia Australia (tasteofindonesia.com.au). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read this policy carefully before using our website or services.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website. The types of information we may collect include:
Information you provide to us:
- Account Information: Name, email address, password, and profile details when you register an account.
- Business Information: Business name, address, contact details, business type, and related information when you register or claim a business listing.
- Order Information: Delivery address, payment details, and order history when you place an order through our platform.
- Reviews & Testimonials: Content you submit as reviews, ratings, or comments about businesses listed on our platform.
- Communications: Messages you send us via email, contact forms, or chat features.
- Event Registrations: Information submitted when registering for events such as Prosperity Expo, including your name, contact details, and any other required fields.
Information collected automatically:
- Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
- Device & Browser Information: IP address, browser type and version, operating system, and device identifiers.
- Location Data: Approximate location based on IP address, or precise location if you grant permission through your browser for map-based features.
- Cookies & Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies (see Section 4).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide our services.
- To process orders, payments, and deliveries.
- To display and manage business listings on our platform.
- To personalise your experience and show relevant content, such as nearby restaurants and shops.
- To send transactional communications, such as order confirmations and account notifications.
- To respond to your inquiries and provide customer support.
- To improve our website, services, and user experience through analytics.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations applicable under Australian law.
We will never sell your personal information to third parties for their own marketing purposes.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Business Partners: When you place an order, relevant order details are shared with the business fulfilling your order.
- Service Providers: We work with trusted third-party service providers (e.g., payment processors, email services, hosting providers) who assist us in operating our platform. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Taste of Indonesia, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Necessary for the website to function, such as session management and authentication.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Functional Cookies: Remember your preferences, such as language settings or location permissions.
- Third-Party Cookies: Set by third-party services embedded on our site, such as Google Maps.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account data is retained for the duration of your account and for a reasonable period after account deletion.
- Order and transaction records are retained as required by Australian financial and tax regulations.
- Communication records may be retained for customer service and legal purposes.
When your data is no longer needed, we will securely delete or anonymise it.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in Section 11.
7. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, partner websites, and external resources. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
9. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using HTTPS/SSL.
- Secure storage of passwords using industry-standard hashing.
- Regular security assessments and updates.
- Restricted access to personal data on a need-to-know basis.
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: